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IT Support Options

IT Support Options – Rev 1.3 - 2013

IT Support option 1:
Ad-Hoc – £65 + VAT per hour site visits. Minimum charge 1 hour
Telephone and remote support charged at £45 + VAT per hour. Minimum 1 hour charge.

IT Support Option 2 - Response:

From £25 pm per server and £5 per month per PC*. Prioritised and guaranteed response times. Unlimited telephone and remote support. Time on site charged at £45 per hour. Minimum contract value £50 .

IT Support Option 3 – Pro-Active: From £25 pm per server and £5 per month per PC*. Prioritised and guaranteed response times. Unlimited telephone and remote support. Additional charge of £45 per month for pro- active monitoring of backups, system state, updates and normal maintenance routines. Time on site charged at £45 per hour. Minimum contract value £50.

*Subject to site survey.

All prices are exclusive of VAT

Mitel Mivoice 8258

Mitel Partner

A flexible, low-cost digital business communications solution for small and mid-sized businesses.

Ergonomically designed, this phone features a two-line by 16-character display for productivity-enhancing information such as caller details and call feature activation.

Mitel Solutions »

Toshiba Strata CIX100

Toshiba Partner

Strata CIX100 is a sophisticated, feature-rich communication system that is designed for organisations that require a practical, scalable and easy-to-use communication platform.

Strata CIX100 can be configured as an IP or digital solution, or a hybrid of the two and provides maximum flexibility with the whole range of features and extended functionality offered by the entire Strata CIX range.

Toshiba Solutions »

Panasonic KX-TGP550

Panasonic Partner

The KX-TGP550 builds on the features of the KX-TGP500, with the addition of a wall-mountable telephone base station, adding further flexibility to the SIP DECT solution.

The TGP500 series devices support High Definition Sound performance. This superior wideband audio quality lets you hear every detail in the other person’s voice when they speak.

Panasonic Solutions »

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